Who We Are

We are family owned and operated, with a passion for client satisfaction. Our team consists of customer-focused consultants, expert educators, and proud partners. With years of experience, our mission is to create custom insurance solutions and provide the highest quality of service to our clients.

Our consultants’ extensive knowledge of the health care industry, specifically Medicare, Medicaid, and insurance, in addition to our long-standing relationships with long-term care facility and group home owners, case managers, and providers, allows us to provide top-tier education and assistance to meet our clients’ needs.

Along with our free consultations, we also represent multiple insurance carriers and plans to create custom solutions for our clients. As your partner, we will educate facility and group home owners on the best insurance plans for their residents and guide you every step of the way through the process.

Meet Our Team

Lynda Carter

Owner & Healthcare Consultant

Lynda Carter started her career in the healthcare industry in 1990. Specializing in Medicare and Medicaid, she became an expert in her field.

Adding to Lynda’s success, she has 14 years of experience as an account manager for United Health Care. This role was instrumental in helping her to build an extensive knowledge of Medicare and insurance plans. As an account manager, Lynda developed relationships with facility and group home owners, case managers, and providers, which allowed her to assist her clients and ensure their care was coordinated on every level.

Lynda’s experience and knowledge allow her to provide her clients with the one-on-one attention they deserve. Offering guidance and education is where she shines.

Lynda’s friendly and personable nature helps her clients feel at ease. Lynda takes the time to get to know her clients and offer reassurance that they are in good hands.

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John Jeffery

Owner & Healthcare Consultant

John Jeffery co-founded Coordinated Care Consultants shortly after starting Jeffery Insurance as a reaction to the need Assisted Living Facilities had for insurance consulting. John spent 5 years working with Bridgeway Health Solutions where he was in charge of Medicare sales for the state of Arizona. The experience with Bridgeway provided John with facility and provider relationships that he maintains and continues to grow today.

John also represents multiple carriers and plans, which allows him to help you find a plan to fit your needs. John utilizes his wide expertise to help facility owners educate their residents on their insurance plan options.

Born and raised in England, John has a memorable accent and sense of humor. He treats his clients and facility owners like family.

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Brittany Trull

Account Manager

Brittany’s dedication to our client experience allows her to provide our clients with the answers and assistance they need, both before and after our consultations.

Brittany was born and raised in Arizona. She earned her bachelor’s degree in marketing from Grand Canyon University.

She spends much of her free time volunteering with a local housing program for children.

Brittany’s vast product knowledge and her kind and friendly personality allow her to develop positive relationships with our clients.

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Laura Bedoy Grant

Healthcare Consultant

Laura started her healthcare career 22 years ago working as a Field Account Manager for UnitedHealthcare, Aetna, and Hospice. Laura has built diverse relationships in the community by putting member needs first. She is a steady resource for members and providers. Laura is Bilingual in Spanish and has served on many Hispanic committees. Laura is a Native of Arizona born and raised in Yuma. She is also a proud wife and mother of three beautiful daughters.

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Mishelle Lillie

Healthcare Consultant

Mishelle started her social work career in 2001. She has served various populations including public health, mental health, severely disabled and the elderly. Over the last 20 years, she has worked within the insurance industry serving as a case manager, account executive and an insurance broker.

She is very familiar with the needs of individuals within long term settings such as assisted living, nursing facilities and helping individuals stay active and independent within their own homes. This takes skilled planning, assessing and the willingness to understand the individual and even their family’s needs. When working with Mishelle she will always take the time to understand what is most important to you when picking a health plan. Choosing insurance is a big decision and takes diligent communication and planning. Mishelle will guide you every step of the way!

Mishelle is an Arizona native familiar with resources statewide.

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Testimonials

I wanted to take a moment to thank John Jeffery for his expertise in finding a great fit for my mom’s insurance plan.

He was recommended to me by my mom’s ALTCS representative and helped me make the transition to her new insurance effortless.

Because of his knowledge of Medicare plans, the procedure to change over to her new insurance, was fast and very professional.

Choosing a new Medicare plan is never easy but having John take the time to step me through it and help me to understand, was very much appreciated.

I will keep John’s information in my phone for others that may need help with medical coverage in the future.

Cathy H.

Chandler, AZ

I believe this is the third Open Enrollment period we are working through with Coordinated Care Consultants. What stands out in my mind as I consider our working relationship is that there has never been an instance when their knee jerk reaction was not “How can we help?” There is no hesitancy by this firm to roll up their sleeves and determine the best course of action even if the job may seem substantial but rather, there is a genuine want to do whatever it takes to help both our patient and our practice. Follow-through is so important today when we have multiple parties needing our attention and Coordinated Care Consultants sets a course of action and follows through on their promises. They are above-all ethical but know enough about their product and resources that they may be able to find a solution that no one else considered. This is invaluable to our patients. Our practice is growing by leaps and bounds and as we go into other states and face an unparalleled time of growth, I am not sure what more I could positively say that may inspire another practice to put their trust in Coordinated Care Consultants. All I can say is that they have definitely EARNED our trust and they will EARN yours. You want Coordinated Care Consultants on your team.

Cris Schaefer, CPC, CPB

Scottsdale, AZ

Coordinated Care Consultants has helped so many people in the Valley with their insurance needs. JJ and his team make navigating the world of insurance easy! They are honest, committed and comprehensive in their approach and offer customized solutions to our patients’ individual needs. We recommend their services without hesitation! 5 Stars +

Donna Cohen

Scottsdale, AZ

We have worked with Coordinated Care Consultants for several years. The agency is customer focused, both for their business partners and for the needs of their clients. They have a genuine mission in offering insurance solutions with the best interest of their clients in mind. They are prompt, efficient and take the time to educate their clients in the complexities of the insurance industry. This Agency’s solid core values puts the client first. We enjoy working with them and endorse their services to anyone that has healthcare consulting needs.

Adam G.

PopHealthCare in Tempe, AZ

“Lynda, This has been a challenging time, and I appreciate you so much. You have no idea how much your help has meant. You took common courtesy to an uncommon level!! I am so ever grateful. Thank you.”

Deborah I.

Tucson, AZ